Consulting & Support Most consumers do not want to or need to know the details around how a stone or tile countertop, floor, wall or shower SHOULD be installed or fabricated. In truth most installers, and fabricators are honest upright craftsman who love what they do. Unfortunately, every once in a while someone overlooks a small detail, or encounters a problem installation, and all of a sudden you need to know how to fix it, replace it, or in the worst situation replace it. NTC can help. We provide objective expert consulatations and guidance on assessing what happened, how to fix it, or in the worst case negotiating a settlement, even legal expert witness services.
NTC provides consultative services in:
Fees are based on time and expertise levels. Opinion Letter
Field Visits $1500 / day on site, $500 / travel day plus travel expenses
Specifications & Reports – Costs will vary based on project complexity
Call 800-841-7199 for more information.
Installed Stone Failure Analysis & Corrective Action Plan Development Order Now / References
Installations can fail in the field for a variety of reasons. While some may be related to fabrication or installation techniques outside factors can also contribute. Access to professional guidance from experienced restoration and repair experts provides rapid access to
understand possible root causes quick confirmation tests cost effective and timely repair approaches. and access to restoration qualified resources.
Services are provided for
Slab selection Tile installation Countertop fabrication Countertop installations
Customer Problem Resolution Order Now / References
Emotions can run high when something goes wrong. Sometimes a knowledgeable third party voice can provide the input needed to get the conversation back onto a constructive footing designed to find and implement a solution effective to all parties.
The first focus is understanding the cause. and how to address it cost effectively to the satisfaction of all parties.
Insurance Claim Assessments Order Now / References
Assessing whether the damage reported was in fact a direct cause of the accident of event.
Assessing the most cost effective means of restoring the damaged surface.
Historical preservation & Restoration feasibility Order Now / References
Pre-Work Assessments Order Now / References
Expert Witness Support Order Now / References
No one wants to be the subject of lawsuit. Unfortunately. as a business owner your risk of being sued rises tremendously. Whether valid or not. you are assumed to have deep pockets making you an attractive target. Once targeted the plaintiff has committed funds with the expectation of winning more funds than they are investing. In other words. simply being in the right may not be enough to win. NTC can provide professional insight from experts with courtroom experience. This is not a service you will ever want to use. but when you need it will be glad it is here
Experienced Expertise NTC’s consultative services team is lead by Fred Hueston. NTC’s Founder & Director. Leading a team including:
geologists engineer stone and tile experts
If it has to do with stone. quartz. solid surface. or tile our team can help - Consulting Services Order Form
Call 1-800-841-7199 for more information.
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